NetSuite Ecommerce drives growth in your ecommerce channel and streamlines your business operations by providing you with the strong tools you want to automoate your business operations. Whether your business is primarily a B2B or B2C business, NetSuite's Ecommerce package gives you everything you need in an integrated business application so you can get more business, sell more to your customers, efficiently and accurately fulfill orders, and even drive higher customer satisfaction across multiple channels, websites, and international regions.
Benefits:
- Scale your business better with a unique business appliction that connects your business elements together, whether its accounting, ecommerce, inventory, marketing, or order management
- Synchronize your physical and online business elements with one system that allows you to manage your business in real-time
- Create websites rapidly, with ease, using NetSuite's exceptional site hosting and content management abilities.
- Manage multiple web-stores and do business in many countries at once, including different languages, curriencies, and channels.
- Grow your customer base by featuring a website that provides an intuitive, amazon.com-like interface and experience.
- Rate the effectieness of your marketing strategies and build automated cross-sell and up-sell recommendations.
- Raise customer satisfaction and speed up order processing with NetSuite's comprehensive order and inventory management abilities.
- Provide your customers self service capability.
Website Hosting and Content Management: build a dynamic, database-drien website hosted entirely on NetSuite's equipment or upgrade your existing site with NetSuite's content management and building features. Netsuite even allows for the management of several websites and many different languages.
Webstore and Shopping Cart. Build a fleshed out webstore that provides that intuitive customer-focused shopping experience that drives business forward. Netsuite makes it easier for customers to shop with you by supporting a wide range of payment methodes, in cluding credit cards, PayPal Checkout, Google Checkout, and much more. Conduct your business with multiple currencies, webstores, and channels (including eBay). Give your customers and partners the ability to track their orders thorugh self-service portals.
Order Management: Become more efficient by streamlining the full ordering-to-shipping process. From ordering and billing, to inventory manageent, to shipping and fulfillment, NetSuite allows you to get your goods to your customers rapidly, efficiently, and precisely. With NetSuite, you'll maximaze your business' productivity and customer satisfaction.
Customer Self Service: Using NetSuite, your customers can login and view orders through their entire shipping and delivery cycle with a 24/7 global self-service web portal. Maximize customer satisfaction and drive down your costs with NetSuite's integrated customer support functionality enabling customers to submit support issues to you and view every support response.
Web Marketing: Increase your revenue with promotional URLs, coupons, and cross-selling tools provided in NetSuite's Ecommerce business solution. In this way, NetSuite can help you maximize the effectiveness of your marketing programs.
B2B Ecommerce: Streamline the proccesses across your entire business wth NetSuite's Ecommerce business solution. Build high-quality websites, online forums, and web stores. Netsuite provides all the process, product, pricing, and billing capabilities needed for business-to-business (B2B) ecommerce transations and relationships.
B2C Ecommerce: Drive traffic to your website and get repeat business. Refine your online business strategy with powerfull Search Engine Optimization (SEO) analytics. Drive conversin with product, promotion, pricing, and payment anagement and even sell through channels such as eBay. Improve both customer satisfaction and efficiency by integrating every step of your business cycle with Netsuite.
Ecommerce Analytics: Power your decision making process with NetSuite's Ecommerce analytics engine. Get a real-time view of your website activity, customer shopping trends and more. Aggregate analysys of your visitors' browsing and shopping habits with built-in site analytics and reporting features using both one-to-one and aggregate analysis. You can even monitor your ecommerce performance combined with broader financial and operational business measures.